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What is the address of the Showcase House?

The address of the Showcase House is never available to the public. Showcase has a Conditional or Temporary Use Permit with the city in which it is located. One of its conditions is that there is no neighborhood parking, dropping off or picking up in front of the Showcase House. All guests, designers, vendors and volunteers must ride the shuttle.

Where do we park?

Parking information will be published as soon as it is available.

Will the Showcase House be open if it is raining or if rain is predicted?

Yes. Rain or shine the Showcase House is open for tours.

What is the phone number for Lost & Found?

Showcase's recorded information number is (626) 578-8500 and it is possible to leave a message. Be sure to leave specific information about the item you lost and speak slowly and distinctly when leaving your contact information. If the item has been found, you will be contacted. It is also possible to contact us at www.PasadenaShowcase.org.

What are the phone numbers and/or contacts for the Shops?

The only phone number available is Showcase's recorded information number (626) 578-8500. An email may be sent to shops@pasadenashowase.org.

When does the Property close?

On Saturdays, Sundays and Tuesdays through Thursdays the property closes promptly at 6:00 p.m. On Fridays, the property closes promptly at 9:00 p.m.

Since all guests must be off the property at closing time, Showcase staffers will direct them to the shuttles five to ten minutes before closing time.

What is the specific closing time for Shops?

The Shops at Showcase will begin closing 30 minutes before the property closes.

What if I have questions about my E-Ticket?

The E-Ticket Support line number is (714) 442-3872 at Admit One Products.

Are there any complimentary or promotional tickets available that are not sold online?

Complimentary or promotional tickets are only available to resources, sponsors and patrons of Showcase.

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